The Metropolitan Journal of Business & Economics (MJBE) is a peer-reviewed online journal published monthly. The ISSN for the MJBE Digital Library is ISSN: 1813-4238 (Online). MJBE covers a broad range of topics relevant to business and economics and maintains rigorous academic standards through a blind peer review process.
Browse the latest peer-reviewed publications from Metropolitan International University Journals.
Authors: Kaburungi Daisy1 , Otim John William2
Published on 09 May 2026
This study investigated the effect of workplace safety on employee productivity at Nansana Municipality in Wakiso District. Specifically, the study was guided by three objectives which included examining the role of physical work environment on employee productivity, the contribution of work safety policies on employee productivity and the how work safety training affects employee productivity at Nansana Municipality. A cross sectional survey utilizing both quantitative and qualitative approach was used.
Authors: Ainemukama Julius1 , Irumba Alex2
Published on 09 May 2026
Service quality is a prerequisite for enhancing customer satisfaction, retention and attraction which are critical for ensuring a thriving business. Nonetheless, service quality remains a major challenges. The purpose of the study was to examine the relationship between employees’ personality traits on service quality in NWSC Tororo branch.
Authors: Akampurira Sarah1 , Ojok Alex2
Published on 09 May 2026
This study examined the relationship between innovation strategies and the business performance of small and medium enterprises (SMEs) in Wakiso District, Uganda. Innovation had been widely recognized as a fundamental driver of business competitiveness and long-term performance, yet its adoption patterns and performance effects among Ugandan SMEs remained poorly documented. The study investigated four innovation strategy dimensions: product/service innovation, process innovation, market innovation, and organizational innovation.
Authors: Kabanda Richard1 , Akampurira Sarah2
Published on 09 May 2026
This study examined the relationship between financial management practices and the financial performance of small and medium enterprises (SMEs) in Wakiso District, Uganda. The research was motivated by the growing recognition that poor financial management was one of the leading causes of SME failure in Uganda, with many businesses collapsing not due to lack of market demand but due to inadequate budgeting, poor working capital management, and the absence of basic financial record-keeping systems. A cross-sectional research design was employed, and data were collected from 311 SME owners and managers in Wakiso District.
Authors: Akampurira Sarah1 , Babirye Shamirah2
Published on 09 May 2026
This study examined the relationship between financial inclusion and the growth of small and medium enterprises (SMEs) in Kampala, Uganda. The research was motivated by the persistent challenges faced by SMEs in accessing formal financial services, which had continued to constrain their growth potential. A cross-sectional survey design was adopted, and data were collected from 320 SME owners and managers operating within Kampala's central business district and surrounding trading areas.
Authors: Nantongo Grace Solome1 , Zikusooka Enock2
Published on 09 May 2026
The study investigated the influence of financial management practices on the business sustainability of manufacturing firms in Kawempe Division, Kampala Capital City Authority. The study was necessitated by the high rate of business failures among manufacturing firms in the division, which was attributed partly to poor financial management. A cross-sectional survey design was employed, and data were collected from 140 respondents drawn from 47 manufacturing firms.
Authors: Nantongo Grace Solome1 , Zikusooka Enock2
Published on 09 May 2026
The study investigated the influence of financial management practices on the business sustainability of manufacturing firms in Kawempe Division, Kampala Capital City Authority. The study was necessitated by the high rate of business failures among manufacturing firms in the division, which was attributed partly to poor financial management. A cross-sectional survey design was employed, and data were collected from 140 respondents drawn from 47 manufacturing firms.
Authors: Namayanja Mackline1 , Irumba Alex2
Published on 09 May 2026
This study investigated the effect of supplier quality assurance practices on business performance, with a focus on Aramex Uganda, a leading logistics company. Supplier quality assurance, encompassing supplier selection and evaluation, supplier performance monitoring, and continuous improvement initiatives, plays a pivotal role in ensuring operational efficiency, service reliability, and customer satisfaction in logistics operations. The study aimed to assess how these practices influence the operational and financial outcomes of the organization.
Authors: Zikusooka Enock1 , Babirye Shamirah2
Published on 01 Jan 1970
Corporate Social Responsibility (CSR) has emerged as a strategic tool for building competitive advantage and enhancing brand loyalty in contemporary business environments. Uganda Breweries Limited (UBL), a subsidiary of East African Breweries Limited and part of the global Diageo group, implemented diverse CSR initiatives spanning environmental sustainability, community development, responsible drinking campaigns, and economic empowerment programs. Understanding how these CSR practices influenced consumer loyalty remained critical for optimizing corporate strategy and social impact.
Authors: Asiimwe Prisca1 , Kamoga Ali2
Published on 01 Jan 1970
Supply chain management practices constituted critical determinants of operational efficiency in manufacturing enterprises, particularly in the competitive beverage industry where cost efficiency, timely delivery, and quality consistency determined market competitiveness. Uganda Sodas Ltd, a leading soft drink manufacturer, faced operational challenges requiring assessment of how supply chain practices influenced efficiency outcomes. This study employed a case study research design with a sample of 165 respondents comprising 41 supply chain managers and staff, 38 production supervisors and quality controllers, 71 distributors and retailers, and 15 senior management officials selected through stratified random and purposive sampling techniques.