MJAMR

Relationship Between Collaboration And Service Delivery In Bundibugyo Local Government, Bundibugyo District.

Guma Kandole Nicholas, Wabuna Muhammad (PhD)


Abstract

The study investigated the relationship between collaboration and service delivery in Bundibugyo Local Government, Bundibugyo District. The research utilized a mixed-methods design, integrating quantitative and qualitative data collection approaches. A sample of 220 respondents was selected from a target population of 300, comprising traditional leaders, local government officials, local council leaders, service providers, and local citizens. Data collection employed interviews and questionnaires, with purposive sampling applied for key informants and simple random sampling for service providers and citizens. Findings revealed a significant positive relationship between collaborative practices and service delivery outcomes. Inter-departmental collaboration, partnerships with nongovernmental organizations, coordination between local government and traditional institutions, and stakeholder engagement were strongly associated with improved service delivery in health, education, water, and infrastructure sectors. However, challenges including limited coordination mechanisms, resource competition, conflicting organizational interests, communication gaps, and inadequate collaboration frameworks constrained optimal collaborative service delivery. The study concluded that enhanced collaboration among stakeholders could significantly improve service delivery effectiveness in Bundibugyo Local Government. Recommendations included establishing formal coordination structures, developing partnership frameworks, strengthening communication systems, building collaborative capacity, and creating incentive mechanisms for inter-organizational cooperation.

Keywords

Collaboration service delivery stakeholder engagement partnerships coordination Bundibugyo District inter-organizational cooperation local government
Metropolitan Journal of Academic Multidisciplinary Research

Cite This Article

Guma Kandole Nicholas & Wabuna Muhammad (PhD) (2026). Relationship Between Collaboration And Service Delivery In Bundibugyo Local Government, Bundibugyo District. Metropolitan Journal of Academic Multidisciplinary Research, 5(2). https://journals.miu.ac.ug/pages/article.php?article_id=241

More in This Issue

View full issue →
51
Relationship Between Participatory Budgeting And Service Delivery In Bundibugyo Local Government, Bundibugyo District
ma Kandole Nicholas1 , Wabuna Muhammad (PhD)2
Participatory budgeting service delivery local government citizen participation
52
Relationship Between Physical Violence And Academic Performance Of Girls In Secondary Schools In Namayumba Town Council.
Mwanje Francis1 , Kiwanuka Rashid2
Physical violence academic performance girls' education secondary schools
53
Relationship Between Procurement Planning And Performance Of The Procurement And Disposal Unit At NARO
Makula David1 , Zikusooka Enock2
Procurement planning procurement performance needs assessment budgeting
54
Relationship Between Professional Development And Students’ Academic Performance In Secondary Schools In Kashari South, Mbarara City, Uganda
Nankunda Ronah1 , Dr Wabuna Muhammad. (PhD)2
Professional development academic performance teacher training teaching quality
55
Relationship Between Resource Mobilization And Budgeting And Staff Recruitment In Selected Public Secondary Schools In Katabi Sub-County, Wakiso District.
Musambi Gideon1 , Kiwanuka Rashid (PhD) 2
Resource mobilization budgeting staff recruitment public secondary schools