MJAMR

Relationship Between Collaboration And Service Delivery In Bundibugyo Local Government, Bundibugyo District.

Guma Kandole Nicholas, Wabuna Muhammad (PhD)


Abstract

The study investigated the relationship between collaboration and service delivery in Bundibugyo Local Government, Bundibugyo District. The research utilized a mixed-methods design, integrating quantitative and qualitative data collection approaches. A sample of 220 respondents was selected from a target population of 300, comprising traditional leaders, local government officials, local council leaders, service providers, and local citizens. Data collection employed interviews and questionnaires, with purposive sampling applied for key informants and simple random sampling for service providers and citizens. Findings revealed a significant positive relationship between collaborative practices and service delivery outcomes. Inter-departmental collaboration, partnerships with nongovernmental organizations, coordination between local government and traditional institutions, and stakeholder engagement were strongly associated with improved service delivery in health, education, water, and infrastructure sectors. However, challenges including limited coordination mechanisms, resource competition, conflicting organizational interests, communication gaps, and inadequate collaboration frameworks constrained optimal collaborative service delivery. The study concluded that enhanced collaboration among stakeholders could significantly improve service delivery effectiveness in Bundibugyo Local Government. Recommendations included establishing formal coordination structures, developing partnership frameworks, strengthening communication systems, building collaborative capacity, and creating incentive mechanisms for inter-organizational cooperation.

Keywords

Collaboration service delivery stakeholder engagement partnerships coordination Bundibugyo District inter-organizational cooperation local government
Metropolitan Journal of Academic Multidisciplinary Research

Cite This Article

Guma Kandole Nicholas & Wabuna Muhammad (PhD) (2026). Relationship Between Collaboration And Service Delivery In Bundibugyo Local Government, Bundibugyo District. Metropolitan Journal of Academic Multidisciplinary Research, 5(2). https://journals.miu.ac.ug/pages/article.php?article_id=241

More in This Issue

View full issue →
56
Relationship Between Search Engine Optimization (SEO) Practices And Organizational Performance Of Tourism Businesses In In Central Division, Kampala District.
Kamugira Apophia1 , Dr Friday Christopher (PhD)2
Search Engine Optimization SEO practices organizational performance tourism businesses
57
Relationship Between Search Engine Optimization (SEO) Practices And Organizational Performance Of Tourism Businesses In In Central Division, Kampala District.
Kamugira Apophia, Dr Friday Christopher (PhD)
Search Engine Optimization SEO practices organizational performance tourism businesses
58
Relationship Between Sexual Harassment And Academic Performance Of Girls In Secondary Schools In Namayumba Town Council.
Mwanje Francis1 , Kiwanuka Rashid2
sexual harassment academic performance female students secondary schools
59
Relationship Between Social Media Marketing And Organizational Performance Of Tourism Businesses In Central Division, Kampala District.
Kamugira Apophia1 , Dr Friday Christopher (PhD)2
Social media marketing organizational performance tourism businesses customer engagement
60
Relationship Between Stock Control And Management Of Costs At Mukwano Group Of Companies.
Nakalyango Hildah1 , Babirye Shamirah2
Stock Control Cost Management Inventory Management Mukwano Group