MJAMR

Relationship Between Collaboration And Service Delivery In Bundibugyo Local Government, Bundibugyo District.

Guma Kandole Nicholas, Wabuna Muhammad (PhD)


Abstract

The study investigated the relationship between collaboration and service delivery in Bundibugyo Local Government, Bundibugyo District. The research utilized a mixed-methods design, integrating quantitative and qualitative data collection approaches. A sample of 220 respondents was selected from a target population of 300, comprising traditional leaders, local government officials, local council leaders, service providers, and local citizens. Data collection employed interviews and questionnaires, with purposive sampling applied for key informants and simple random sampling for service providers and citizens. Findings revealed a significant positive relationship between collaborative practices and service delivery outcomes. Inter-departmental collaboration, partnerships with nongovernmental organizations, coordination between local government and traditional institutions, and stakeholder engagement were strongly associated with improved service delivery in health, education, water, and infrastructure sectors. However, challenges including limited coordination mechanisms, resource competition, conflicting organizational interests, communication gaps, and inadequate collaboration frameworks constrained optimal collaborative service delivery. The study concluded that enhanced collaboration among stakeholders could significantly improve service delivery effectiveness in Bundibugyo Local Government. Recommendations included establishing formal coordination structures, developing partnership frameworks, strengthening communication systems, building collaborative capacity, and creating incentive mechanisms for inter-organizational cooperation.

Keywords

Collaboration service delivery stakeholder engagement partnerships coordination Bundibugyo District inter-organizational cooperation local government
Metropolitan Journal of Academic Multidisciplinary Research

Cite This Article

Guma Kandole Nicholas & Wabuna Muhammad (PhD) (2026). Relationship Between Collaboration And Service Delivery In Bundibugyo Local Government, Bundibugyo District. Metropolitan Journal of Academic Multidisciplinary Research, 5(2). https://journals.miu.ac.ug/pages/article.php?article_id=241

More in This Issue

View full issue →
77
The Impact Of External Training On Work Efficiency And Productivity Among Employees At Haris International
Nagujja Kamida1 , Kamoga Ali2
external training work efficiency productivity employee development
78
The Impact Of Skills Development Constructs On Multi- Dimensional Youth Participation: Evidence From Kisoro District, Uganda
Bwiza Blessed
Skills development youth participation vocational training entrepreneurship education
79
The Influence Of Feedback On Students’ Academic Performance In Secondary Schools In Kashari South, Mbarara City, Uganda
Nankunda Ronah1 , Dr Wabuna Muhammad. (PhD)2
Feedback academic performance secondary schools formative assessment
80
The Influence Of Financial Advice On The Growth Of SMEs. A Case Of Finca Uganda Limited, Mukono Branch
Nakalembe Rashidah1 , Babriye Shamirah2
Financial Advice SME Growth FINCA Uganda Financial Literacy