Journal
Metropolitan Journal of Academic Multidisciplinary Research
MJAMR
Relationship Between Collaboration And Service Delivery In Bundibugyo Local Government, Bundibugyo District.
Guma Kandole Nicholas, Wabuna Muhammad (PhD)
| Journal | Metropolitan Journal of Academic Multidisciplinary Research (MJAMR) |
| Volume / Issue | Vol. 5, No. 2 |
| Published | 28 February 2026 |
| ISSN | 3006-4384 |
Abstract
The study investigated the relationship between collaboration and service delivery in Bundibugyo Local Government, Bundibugyo District. The research utilized a mixed-methods design, integrating quantitative and qualitative data collection approaches. A sample of 220 respondents was selected from a target population of 300, comprising traditional leaders, local government officials, local council leaders, service providers, and local citizens. Data collection employed interviews and questionnaires, with purposive sampling applied for key informants and simple random sampling for service providers and citizens. Findings revealed a significant positive relationship between collaborative practices and service delivery outcomes. Inter-departmental collaboration, partnerships with nongovernmental organizations, coordination between local government and traditional institutions, and stakeholder engagement were strongly associated with improved service delivery in health, education, water, and infrastructure sectors. However, challenges including limited coordination mechanisms, resource competition, conflicting organizational interests, communication gaps, and inadequate collaboration frameworks constrained optimal collaborative service delivery. The study concluded that enhanced collaboration among stakeholders could significantly improve service delivery effectiveness in Bundibugyo Local Government. Recommendations included establishing formal coordination structures, developing partnership frameworks, strengthening communication systems, building collaborative capacity, and creating incentive mechanisms for inter-organizational cooperation.
Keywords
Collaboration
service delivery
stakeholder engagement
partnerships
coordination
Bundibugyo District
inter-organizational cooperation
local government
Cite This Article
Guma Kandole Nicholas & Wabuna Muhammad (PhD) (2026). Relationship Between Collaboration And Service Delivery In Bundibugyo Local Government, Bundibugyo District. Metropolitan Journal of Academic Multidisciplinary Research, 5(2). https://journals.miu.ac.ug/pages/article.php?article_id=241
More in This Issue
View full issue →
21
he Effect Of Cost Management On Profitability Of Small And Medium Enterprises (SMEs) In Butiiti SubCounty, Kyenjojo District, Uganda.
Cost management
profitability
small and medium enterprises
cost control
22
Impact of Long-Term Loans on the Financial Performance of Selected SME’s In Kabale Municipality.
Long-term loans
SME financial performance
profitability
revenue growth
23
Impact of Political Patronage on Service Delivery in Uganda’s Local Government System
Political patronage
service delivery
local government
public administration
24
Impact of Traditional Male Circumcision Practices on School Attendance: A Social Learning Theory Perspective from Buyinja Sub-County, Uganda
Traditional male circumcision
school attendance
Social Learning Theory
cultural practices
25
Influence Of Student Engagement On Learning Experience Among Graduate Students At Makerere University Business School
Student engagement
learning experience
graduate education
Makerere University Business School