Journal
Metropolitan Journal of Academic Multidisciplinary Research
MJAMR
Adoption of Digital Tax Systems: Evidence from SMEs’ Awareness and Use of EFRIS in Kampala, Uganda
Balisanyuka Paul Mulunzi
| Journal | Metropolitan Journal of Academic Multidisciplinary Research (MJAMR) |
| Volume / Issue | Vol. 5, No. 3 |
| Published | 31 March 2026 |
| ISSN | 3006-4384 |
Abstract
The study examined the adoption of the Electronic Fiscal Receipting and Invoicing Solution (EFRIS) and its influence on the financial performance of Small and Medium Enterprises (SMEs) in Kampala, Uganda. Using a quantitative cross-sectional design, data were collected from 310 SME operators across Kampala’s five administrative divisions. Descriptive statistics and Pearson correlation analysis were employed to analyze levels of awareness, adoption, and incentives for EFRIS use, as well as their relationship with SME performance. The findings showed that SMEs had a moderate level of awareness of EFRIS but comparatively lower levels of actual adoption, indicating a gap between knowledge and practice. Human and cognitive factors such as training, digital literacy, and positive perceptions strongly supported adoption, while infrastructural and institutional factors including internet connectivity, technical support, and government incentives, were only moderate and constrained effective use. Correlation results revealed significant positive relationships between EFRIS awareness, adoption, and SME performance, particularly in terms of profit growth and financial reporting accuracy. The study concludes that strengthening incentives, infrastructure, and technical support is essential for enhancing sustained EFRIS adoption and improving SME performance in Uganda.
Keywords
Electronic Fiscal Receipting and Invoicing Solution (EFRIS); Digital Tax Systems; SME Performance; Tax Compliance; Technology Adoption; Uganda
Cite This Article
Balisanyuka Paul Mulunzi (2026). Adoption of Digital Tax Systems: Evidence from SMEs’ Awareness and Use of EFRIS in Kampala, Uganda. Metropolitan Journal of Academic Multidisciplinary Research, 5(3). https://journals.miu.ac.ug/pages/article.php?article_id=282
More in This Issue
View full issue →
26
ONLINE SHOPPING ON BUSINESS SUSTAINABILITY: A CASE OF KASESE DISTRICT, UGANDA
ONLINE SHOPPING ON BUSINESS SUSTAINABILITY: A CASE OF KASESE DISTRICT
UGANDA
27
PARENTS’ SOCIO-ECONOMIC STATUS AND ACADEMIC PERFORMANCE OF STUDENTS AT UCE IN SELECTED PUBLIC SECONDARY SCHOOLS IN BUSHENYI DISTRICT, UGANDA
PARENTS’ SOCIO-ECONOMIC STATUS AND ACADEMIC PERFORMANCE OF STUDENTS AT UCE IN SELECTED PUBLIC SECONDARY SCHOOLS IN BUSHENYI DISTRICT
UGANDA
28
PARISH DEVELOPMENT MODEL (PDM) POLICY AND LOCAL ECONOMIC DEVELOPMENT IN KAMPALA DISTRICT, UGANDA
PARISH DEVELOPMENT MODEL (PDM) POLICY AND LOCAL ECONOMIC DEVELOPMENT IN KAMPALA DISTRICT
UGANDA
29
Rapid Urbanization and Its Effects on Social Welfare and Living Conditions in Nansana Municipality, Wakiso District, Uganda
Rapid urbanization
social welfare
living conditions
Nansana Municipality
30
Rapid Urbanization and Its Effects on Social Welfare and Living Conditions in Nansana Municipality, Wakiso District, Uganda Dr Mategeko Betty Avance International University Abstract Rapid urbanization has emerged as one of the most defining demographic a
Rapid urbanization
social welfare
living conditions
Nansana Municipality