Journal
Metropolitan Journal of Academic Multidisciplinary Research
MJAMR
Relationship Between Customer Complaint Management And Operational Performance In Equity Bank, Wandegeya Branch.
Kemigisha Brenda, Irumba Alex
| Journal | Metropolitan Journal of Academic Multidisciplinary Research (MJAMR) |
| Volume / Issue | Vol. 4, No. 12 |
| Published | 31 December 2025 |
| ISSN | 3006-4384 |
Abstract
This study examined the relationship between inventory management and organizational performance at Uganda Clays Limited, a leading manufacturer of building and construction materials in East Africa. Employing a cross- sectional research design, data were collected from 178 respondents comprising managers, supervisors, and operational staff through structured questionnaires and analysis of organizational records covering the period 2020-
Keywords
inventory management
organizational performance
inventory control
inventory tracking
Cite This Article
Kemigisha Brenda & Irumba Alex (2025). Relationship Between Customer Complaint Management And Operational Performance In Equity Bank, Wandegeya Branch. Metropolitan Journal of Academic Multidisciplinary Research, 4(12). https://journals.miu.ac.ug/pages/article.php?article_id=543
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