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Metropolitan Journal of Academic Multidisciplinary Research

MJAMR ISSN 3006-4384 5 volumes · 57 issues
MJAMR

Relationship Between Customer Complaint Management And Operational Performance In Equity Bank, Wandegeya Branch.

Kemigisha Brenda, Irumba Alex

Journal Metropolitan Journal of Academic Multidisciplinary Research (MJAMR)
Volume / Issue Vol. 4, No. 12
Published 31 December 2025
ISSN3006-4384
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Abstract

This study examined the relationship between inventory management and organizational performance at Uganda Clays Limited, a leading manufacturer of building and construction materials in East Africa. Employing a cross- sectional research design, data were collected from 178 respondents comprising managers, supervisors, and operational staff through structured questionnaires and analysis of organizational records covering the period 2020-

Keywords

inventory management organizational performance inventory control inventory tracking
Metropolitan Journal of Academic Multidisciplinary Research

Cite This Article

Kemigisha Brenda & Irumba Alex (2025). Relationship Between Customer Complaint Management And Operational Performance In Equity Bank, Wandegeya Branch. Metropolitan Journal of Academic Multidisciplinary Research, 4(12). https://journals.miu.ac.ug/pages/article.php?article_id=543

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