to formalize operations. Yet, while implementation success stories dominate practitioner literature, Drawing on the resource-based view (RBV), A cross scholarly understanding of how ERP systems sectional research design was used to examine the actually affect individual employee performance influence of three ERP characteristics (system remains largely anecdotal (Mbuyiselo et al., 2023; integration, centralized database, and Tarus & Cheruiyot, 2024). Majority of existing ERP customization) on employee performance in Movit research originates from North America, Western Products Limited. Survey data from 68 employees Europe, and East Asia, where organizational size, IT were analyzed using Pearson correlation and maturity, and cultural attitudes toward technology multiple regression. Results reveal strong positive differ from those in Africa (Rajapakse et al., 2023). relationships between all three ERP characteristics Small and medium enterprises in sub-Sahara Africa and employee performance (r = 0.833 for operate with resource constraints, high staff integration, r = 0.866 for centralized database, and r turnover, intermittent electricity, and mixed digital = 0.903 for customization; p < .001). Regression literacy levels; conditions that turn a powerful ERP analysis shows that the three characteristics explain into a daily source of frustration rather than 78.3% of variance in employee performance productivity (Nyanga et al., 2023; Makoza, 2024). (adjusted R² = 0.783). The study extended RBV Consequently, there is an urgent need for theory theory to the SME in Uganda by showing that ERP building that explains when and why ERP systems systems become valuable, rare, inimitable, and become performance enhancing resources rather organizationally embedded resources when than costly liabilities. The research adopted the