MJAMR

Financial Accountability And Service Delivery On Organisation Performance In Uganda: The Case Of Kasanda District Local Government.

Ssenyondo Kizito, Freeman Crispus


Abstract

This study was set to establish the relationship between financial accountability and service delivery in Kasanda district. It was guided by three objectives: To examine the effect of financial planning on service delivery in Kasanda district; to assess the effect of financial reporting on service delivery in Kasanda district; and to establish the effect of budgetary control on service delivery in Kasanda district. The study adopted a cross-sectional survey to find out the opinions, attitudes, preferences and practices related to financial accountability and service delivery. The participants were drawn from technical officers, elected representatives (councillors), and civil society who constituted a target population of 150 study units. Using simple random and purposive sampling techniques, a sample size of 108 individuals was selected. Data were collected through questionnaires and interviews, and analysed using correlation and regression statistical techniques with the aid of SPSS. Budgetary control and financial reporting significantly affect service delivery while financial planning is not significant. The study concluded that financial accountability has a significant relationship with service delivery. This study extends the relevancy of the agency theory in explaining the relationship between financial accountability and service delivery. In recommendation, local governments should promote citizen participation, especially in budgeting activities to improve service delivery. There should be a study of other factors, other than financial accountability, that affect service delivery in Local Governments in Uganda.

Keywords

Financial Accountability Service Delivery and Organisation Performance
Metropolitan Journal of Academic Multidisciplinary Research

Cite This Article

Ssenyondo Kizito & Freeman Crispus (2025). Financial Accountability And Service Delivery On Organisation Performance In Uganda: The Case Of Kasanda District Local Government. Metropolitan Journal of Academic Multidisciplinary Research, 4(10). https://journals.miu.ac.ug/pages/article.php?article_id=82

More in This Issue

View full issue →
11
Effect Of Social Media On Academic Performance Of Learners In Uganda. A Case Study Of Secondary School Students In Bugweri District
Basengani Rogers1 , Dr. Sekiswa Peter2
Social media academic performance digital learning secondary schools
12
Employee Motivation and Service Delivery in Commercial Banks: A Case of Centenary Bank Kabale Branch.
Dr Munyakigezi Paul1 , Kobusingye Prudence2
Employee Motivation Service Delivery Intrinsic Motivation Extrinsic Motivation
13
Employee Motivation and Service Delivery in Commercial Banks: A Case of Centenary Bank Kabale Branch.
Dr Okee Jill Margaret1 , Kalikola Jacob2
: Employee Motivation Service Delivery Intrinsic Motivation Extrinsic Motivation
14
Extracurricular Activities And Academic Engagement Of Students In Kisoro District: A Case Study Of Kagezi Primary School
Sabiti Moses1 , Zigira Sam2
Extra-curricular activities academic engagement teacher encouragement parental support
15
Gender Inequality And Family Stability In Rakai District: A Case Study Of Ddwaniro Sub County
Muwonge Joas1 , Ahumuza Audrey2
Gender inequality Family stability Patriarchy Women’s empowerment