MJAMR

The Relationship Between Management Information Systems (MIS) And Loan Performance Of Selected Microfinance Institutions In Mukono District.

Akankwatsa Annitah, Dr. Wabunna Muhammad


Abstract

The study examined the relationship between Management Information Systems (MIS) and loan performance in selected microfinance institutions (MFIs) within Mukono District. The objective was to determine how the effective use of MIS influences loan repayment efficiency, default rates, and overall loan portfolio performance. A correlational research design was employed to assess the strength and direction of the relationship between MIS and loan performance. Data were collected from 100 respondents drawn from four MFIs FINCA Uganda, Pride Microfinance, UGAFODE, and BRAC Uganda using structured questionnaires administered to managers, loan officers, accountants, and IT staff. Quantitative data were analyzed using the Statistical Package for Social Sciences (SPSS version 26), and the Pearson correlation coefficient was used to establish the relationship between the two variables. The results revealed a strong, positive, and statistically significant relationship between MIS and loan performance, with a Pearson correlation coefficient of r = 0.782 and a significance level of p < 0.01. This finding implied that improvements in the deployment and utilization of MIS were associated with higher levels of loan repayment efficiency, reduced loan defaults, and overall enhancement of loan portfolio performance. The study concluded that an effective MIS enhances decision-making, facilitates accurate tracking of client loans, and supports timely interventions in loan recovery processes, ultimately improving institutional sustainability. It was therefore recommended that MFIs in Mukono District should strengthen their MIS infrastructure, provide continuous staff training on MIS use, and integrate realtime data analysis tools to optimize loan management and performance outcomes.

Keywords

Management Information Systems loan performance microfinance institutions Mukono District loan repayment portfolio quality credit management
Metropolitan Journal of Academic Multidisciplinary Research

Cite This Article

Akankwatsa Annitah & Dr. Wabunna Muhammad (2025). The Relationship Between Management Information Systems (MIS) And Loan Performance Of Selected Microfinance Institutions In Mukono District. Metropolitan Journal of Academic Multidisciplinary Research, 4(10). https://journals.miu.ac.ug/pages/article.php?article_id=89

More in This Issue

View full issue →
1
Agroforestry And Soil Erosion In Kisoro District: A Case Study Of Muramba Sub - County
Butsekenya Joackim1 , Ahumuza Audrey2
Agroforestry soil erosion tree density farmer awareness
2
Agroforestry, soil erosion, tree density, farmer awareness, sustainable land management, Muramba Sub County. Background of the study
Butsekenya Joackim1 , Ahumuza Audrey2
Agroforestry soil erosion tree density farmer awareness
3
Assessing The Role Of Government Empowerment Programs Towards Poverty Alleviation In Uganda: A Case Study Of UWEP In Kalangala Town Council
Nakiganda Jamilah1 , Namuyonga Rebbecca2
UWEP Poverty Alleviation Women Empowerment Kalangala District
4
Classroom Management And Students Behaviors. A Case Study Of Kabami Secondary School In Kisoro District Uganda
Nyiransenga Light1 , Tanda Moses2
: Classroom Management Student Behavior Teacher–Student Relationship Discipline
5
Competency-Based Curriculum And Skills Empowerment Among Primary Schools In Kabale District: A Case Study Of Rutooma Primary School
Byaruhanga Boaz1 , Tanda Moses2
Competency-Based Curriculum Skills Empowerment Primary Schools and Kabale District Background of the study