The digitalization of public financial management has become a global necessity for enhancing accountability and reducing fiscal leakages. This study investigated the impact of Digital Financial Management Systems (DFMS) on financial transparency at Kampala Capital City Authority (KCCA). Despite the implementation of systems like the Integrated Financial Management System (IFMS) and e-Government Procurement (eGP), challenges such as reporting delays and fund misallocation persist. The study was guided by three specific objectives: to examine the effect of DFMS adoption, to assess the influence of user competence and training, and to evaluate the impact of ICT infrastructure and technical support on financial transparency. Grounded in the Technology Acceptance Model (TAM), the research employed a descriptive case study design. The target population included KCCA finance officers, auditors, and management staff. Data was collected through questionnaires, interviews, and documentary reviews, covering a five-year period from 2020 to 2025. Preliminary findings indicate that while the automation of financial processes has improved record-keeping and data accessibility, the full potential of transparency is often hindered by limited digital literacy among staff and intermittent technical support. The conceptual relationship between these variables is illustrated below: The study concluded that the mere acquisition of technology is insufficient without a corresponding investment in human capital and robust technical infrastructure. The research recommends that KCCA prioritizes continuous capacity-building programs and strengthens its ICT support systems to ensure real-time financial reporting and public trust. These findings provide a strategic roadmap for policymakers and local government authorities to improve governance through digital transformation.

Service quality is a prerequisite for enhancing customer satisfaction, retention and attraction which are critical for ensuring a thriving business. Nonetheless, service quality remains a major challenges. The purpose of the study was to examine the relationship between employees’ personality traits on service quality in NWSC Tororo branch. This study was a case study research design with a quantitative research approach. The study used a sample of 378 customers of NWSC Tororo Branch which was obtained from a total of 23,780. The study used a structured questionnaire to obtain data from NWSC customers. SPSS v. 25 was used to analyze data and obtain frequency tables, correlation and regression analyses to interpret results. The study found out that extraversion is significantly and positively associated with service quality. It was found out that conscientiousness trait is significantly and positively associated with service quality. The study also found that openness trait is significantly and positively associated with service quality. The study concludes that personal traits exhibited by employees have a strong inclination to the level of service quality an institution can be able to deliver to its customers. The research recommends NWSC to; ensure it recruits and selects the right employees; and provide training and development programs to enhance service quality.

This study investigated the effect of social media marketing on the business performance of small and medium enterprises (SMEs) in Kampala, Uganda. As social media platforms including Facebook, WhatsApp, Twitter/X, Instagram, and TikTok had rapidly penetrated Uganda's digital landscape, SMEs had increasingly experimented with these platforms as cost-effective marketing channels. However, the empirical evidence on whether and how social media marketing translated into improved business performance remained thin and contested, particularly in the Ugandan context. Using a cross-sectional survey of 298 SME owners and managers in Kampala, the study examined the effects of social media content marketing, social media advertising, customer engagement, and brand awareness building on SME business performance measured through sales growth, customer acquisition, and market share expansion. The results demonstrated that social media marketing had a statistically significant and positive effect on SME business performance, with customer engagement and brand awareness emerging as the most influential dimensions.

The research was on the effect of practical-based instruction on senior secondary students’ achievement and retention in
genetics in Ekiti, Nigeria. The moderating effect of gender was also examined. The study adopted the pretest, posttest, control group, quasi-experimental research design. The instrument used for data collection was Genetics Achievement Test (GAT) with the reliability value of 0.82 using Pearson Product Moment Coefficient. The target population of this study was 1356 which was the population of SSII Biology students in the study area. A sample of 292 students comprising 158 boys and 134 girls drawn from 6 schools in the Local government area selected using multi-stage sampling Procedures. Three research questions and four null hypotheses guided the study. The hypotheses were tested at 0.05 level of significance using Analysis of Covariance (ANCOVA). The study revealed that students taught genetics using practical-based instruction had significantly higher mean achievement scores and retention than those taught using conventional method F=555.374, P(0.0001

The study examined external audit practices and their effect on organizational growth in Kyegegwa District Local Government, Uganda. The study adopted a cross-sectional survey design, drawing on both quantitative and qualitative approaches. Primary data were collected from 82 respondents comprising internal auditors, external auditors, heads of department, and senior management staff. Structured questionnaires and interview guides were used as data collection instruments. The study found that external audit practices including compliance auditing, financial auditing, and performance auditing had a statistically significant positive relationship with organizational growth as measured by service delivery efficiency, resource utilization, and accountability standards. The results revealed that compliance auditing was the strongest predictor of organizational growth (β = 0.621, p < 0.05), followed by performance auditing (β = 0.514, p < 0.05), and financial auditing (β = 0.489, p < 0.05). The study concluded that robust external audit practices substantially enhanced the operational capacity and growth trajectory of Kyegegwa District Local Government. It was recommended that the district should strengthen the frequency and scope of external audits, improve audit follow-up mechanisms, and build staff capacity to respond to audit findings in a timely and effective manner.

This study examined the relationship between financial inclusion and the growth of small and medium enterprises (SMEs) in Kampala, Uganda. The research was motivated by the persistent challenges faced by SMEs in accessing formal financial services, which had continued to constrain their growth potential. A cross-sectional survey design was adopted, and data were collected from 320 SME owners and managers operating within Kampala&#039;s central business district and surrounding trading areas. The findings revealed that financial inclusion, measured through access to credit, savings mobilization, digital financial services, and insurance uptake, had a statistically significant and positive effect on SME growth. The study concluded that deliberate policy interventions aimed at deepening financial inclusion were necessary for sustainable SME growth in Uganda.

Youth unemployment and poverty in Uganda's urban and peri-urban areas have reached crisis proportions, with over 70% of young people aged 18–35 lacking formal employment and adequate financial management skills. This study examines the relationship between financial literacy levels and poverty management outcomes among youths in Kira Municipality, Wakiso District. A cross-sectional survey design was employed, with data collected from 340 youths using stratified random sampling across six wards of the municipality. Financial literacy was measured across four dimensions: budgeting knowledge, savings behavior, credit management, and investment awareness. Poverty management was operationalized through income stability, asset accumulation, and food security indicators. Results indicate that financial literacy levels in the study area are moderate (mean score 3.1/5.0), with significant deficits in credit management and investment awareness. A strong positive correlation (r = 0.71, p < 0.001) was found between overall financial literacy scores and poverty management outcomes. Multiple regression analysis confirmed that financial literacy is a significant predictor of poverty reduction, even after controlling for education level, employment status, and household size. The study recommends community-based financial education programs, integration of financial literacy into secondary school curricula, and youth-targeted savings mobilization schemes.

The study investigated the influence of financial management practices on the business sustainability of manufacturing firms in Kawempe Division, Kampala Capital City Authority. The study was necessitated by the high rate of business failures among manufacturing firms in the division, which was attributed partly to poor financial management. A cross-sectional survey design was employed, and data were collected from 140 respondents drawn from 47 manufacturing firms. Structured questionnaires and interview guides were the primary data collection instruments. The study examined working capital management, financial planning, and investment management as dimensions of financial management practices. Results showed that working capital management (β=0.341, p

The study investigated the influence of financial management practices on the business sustainability of manufacturing firms in Kawempe Division, Kampala Capital City Authority. The study was necessitated by the high rate of business failures among manufacturing firms in the division, which was attributed partly to poor financial management. A cross-sectional survey design was employed, and data were collected from 140 respondents drawn from 47 manufacturing firms. Structured questionnaires and interview guides were the primary data collection instruments.The study examined working capital management, financial planning, and investment management as dimensions of financial management practices. Results showed that working capital management (β=0.341, p

The study examined the relationship between financial management practices and the business sustainability of manufacturing firms in Nakawa Division, Kampala. The study was motivated by the increasing closure rates of manufacturing enterprises in the division and the attribution of these closures to financial management deficiencies. A cross-sectional research design was employed, with data collected from 155 respondents representing 52 manufacturing firms. The study focused on three financial management practice dimensions: financial reporting and accountability, budgetary control, and cash flow management. Findings revealed that cash flow management (β=0.367, p<0.001), budgetary control (β=0.298, p<0.001), and financial reporting and accountability (β=0.241, p<0.01) were all significant positive predictors of business sustainability. The regression model accounted for 61.2% of the variance in business sustainability. The study concluded that improving financial management practices was critical for enhancing the sustainability of manufacturing firms in Nakawa Division and made specific recommendations for firm management and policy intervention.