This study examined the effect of workplace conflict management on employee relations at the National Water and
Sewerage Corporation (NWSC) in Kampala, Uganda. The research was motivated by increasing reports of interpersonal and structural conflicts within public utility organisations in Uganda, which had adversely affected service delivery and staff morale. The study adopted a cross-sectional survey design with both quantitative and qualitative approaches. A sample of 120 respondents was selected from NWSC Kampala using stratified random sampling. Data were collected through structured questionnaires and key informant interviews, then analysed using descriptive statistics and regression analysis via SPSS version 25. The findings revealed that negotiation (β=0.412, p

This study examined the effects of contract management on service delivery at Mulago National Referral Hospital (MNRH) in Central Uganda. Using a cross-sectional survey design, primary data were collected from 148 respondents comprising procurement officers, contract managers, clinical heads, and administrative staff. The study employed descriptive statistics, Pearson correlation analysis, and multiple linear regression to establish the relationship between contract management dimensions contract formulation, contract implementation, and contract monitoring and service delivery outcomes including availability of medical supplies, timeliness of care, and patient satisfaction. Findings revealed that contract management significantly and positively influences service delivery (β = 0.614, p < 0.01). Contract monitoring emerged as the strongest predictor (β = 0.382, p < 0.001), followed by contract implementation (β = 0.271, p < 0.01) and contract formulation (β = 0.198, p < 0.05). The study concludes that strengthening contract management systems is imperative for improving public health service delivery in Uganda's referral hospitals.

This study examined the influence of education art on students’ cognitive development, creative expression, and academic performance in selected secondary schools in Gulu District. A mixed-methods approach was employed, where data were collected from 150 students and 15 teachers using questionnaires and interviews. The study specifically assessed how different forms of education art such as visual arts, music, drama, and curriculum-based creative activities contributed to problem-solving skills, academic performance, and creativity development. The regression analysis results revealed that education art had a strong and statistically significant positive effect on students’ problem-solving and critical thinking skills (R² = 0.62, p < 0.001). Among the predictors, drama and role play (β = 0.35), visual arts engagement (β = 0.31), and music
and rhythm activities (β = 0.28) were the most influential contributors. Similarly, creative expression significantly influenced academic performance (R² = 0.58, p < 0.001), with classroom creativity support (β = 0.38) and creative writing (β = 0.33) emerging as key determinants. Furthermore, institutional and teacherrelated factors significantly shaped educators’ perceptions of creativity development (R² = 0.66, p < 0.001), with teacher training in art methods (β = 0.34) and availability of art resources (β = 0.30) showing strong effects. The study concluded that education art plays a crucial role in enhancing students’ cognitive abilities, academic achievement, and creativity development. It further established that both instructional practices and institutional support systems are essential in maximizing the benefits of art education. Therefore, the study
recommended increased investment in art education programs, improved availability of learning resources, and enhanced teacher training in creative and artistic instructional methods to strengthen learners’ critical thinking and creativity skills.

Auditing serves as a fundamental pillar of corporate governance, providing independent assurance that organisational
resources are managed with integrity, efficiency, and accountability. In the public sector, the stakes are particularly high: the misuse of public funds deprives citizens of essential services and erodes democratic accountability. This study investigates the impact of auditing encompassing both internal and external audit functions on corporate governance quality at the Kampala Capital City Authority (KCCA), Uganda's principal urban management authority. Anchored in Legitimacy Theory and Public Accountability Theory, the study employs a mixed-methods design. Primary data were gathered from 143 respondents including KCCA management, internal audit staff, Directorate officers, and members of the KCCA Authority Board, supplemented by analysis of audit reports, Inspectorate of Government reports, and Office of the Auditor General findings for 2017–2023. The study assesses internal audit effectiveness, external audit impact, audit committee functioning, and follow-up on audit recommendations. Findings reveal that effective internal audit reduces governance risk indicators by 52% and that implementation of Auditor General recommendations is positively correlated with reduced audit queries (r=0.713, p

This study investigated the impact of auditing on corporate governance at the Kampala Capital City Authority (KCCA). Given Uganda's commitment to improving public sector governance and accountability, understanding the role of auditing in strengthening governance structures is critical. A mixed-methods approach was employed, and data were collected from 95 respondents comprising KCCA employees, auditors, councillors, and civil society representatives. Findings revealed a significant positive relationship between auditing effectiveness and corporate governance quality at KCCA (r = 0.76, p < 0.01). Specifically, internal auditing was found to be a stronger predictor of governance quality than external auditing at KCCA, highlighting the importance of robust internal audit functions in public sector entities. The study recommends strengthening KCCA's internal audit capacity, ensuring board independence, and improving public disclosure practices.