MJAMR

Relationship Between Collaboration And Service Delivery In Bundibugyo Local Government, Bundibugyo District.

Guma Kandole Nicholas, Wabuna Muhammad (PhD)


Abstract

The study investigated the relationship between collaboration and service delivery in Bundibugyo Local Government, Bundibugyo District. The research utilized a mixed-methods design, integrating quantitative and qualitative data collection approaches. A sample of 220 respondents was selected from a target population of 300, comprising traditional leaders, local government officials, local council leaders, service providers, and local citizens. Data collection employed interviews and questionnaires, with purposive sampling applied for key informants and simple random sampling for service providers and citizens. Findings revealed a significant positive relationship between collaborative practices and service delivery outcomes. Inter-departmental collaboration, partnerships with nongovernmental organizations, coordination between local government and traditional institutions, and stakeholder engagement were strongly associated with improved service delivery in health, education, water, and infrastructure sectors. However, challenges including limited coordination mechanisms, resource competition, conflicting organizational interests, communication gaps, and inadequate collaboration frameworks constrained optimal collaborative service delivery. The study concluded that enhanced collaboration among stakeholders could significantly improve service delivery effectiveness in Bundibugyo Local Government. Recommendations included establishing formal coordination structures, developing partnership frameworks, strengthening communication systems, building collaborative capacity, and creating incentive mechanisms for inter-organizational cooperation.

Keywords

Collaboration service delivery stakeholder engagement partnerships coordination Bundibugyo District inter-organizational cooperation local government
Metropolitan Journal of Academic Multidisciplinary Research

Cite This Article

Guma Kandole Nicholas & Wabuna Muhammad (PhD) (2026). Relationship Between Collaboration And Service Delivery In Bundibugyo Local Government, Bundibugyo District. Metropolitan Journal of Academic Multidisciplinary Research, 5(2). https://journals.miu.ac.ug/pages/article.php?article_id=241

More in This Issue

View full issue →
36
Relationship Between Boda Boda Business And Enrollment Rate Of Boys In Secondary Schools In Rukiga District.
Muhwezi Ambrose1 , Dr. Moses Ntirandekura, PhD2
Boda boda business enrollment rate secondary schools boys' education
37
Relationship Between Cash Flow Management And Profitability Of Small And Medium Enterprises (Smes) In Butiiti Sub-County, Kyenjojo District, Uganda.
Rujumba Ezekiel
Cash flow management profitability small and medium enterprises financial performance
38
Relationship Between Community Participation And Performance Outcomes At Selected Health Centres In Kayunga District
Kusaasira Racheal1 , Kamugisha Nelson2
Community participation health centre performance service delivery Kayunga District
39
Relationship Between Computerized Accounting And Financial Reporting In Business. A Case Study Of Stanb1c Bank Mukono Branch
Muganzi Emmanuel Prosper1 , Irumba Alex2
Computerized accounting financial reporting automation banking sector
40
Relationship Between Digital Tax Compliance and Growth of Small-Scale Enterprises in Wakiso District, Uganda
Kabugho Zyane
Digital Tax Compliance Enterprise Growth Small-Scale Enterprises E-Taxation