Journal
Metropolitan Journal of Academic Multidisciplinary Research
MJAMR
Financial Accountability And Service Delivery On Organisation Performance In Uganda: The Case Of Kasanda District Local Government.
Ssenyondo Kizito, Freeman Crispus
| Journal | Metropolitan Journal of Academic Multidisciplinary Research (MJAMR) |
| Volume / Issue | Vol. 4, No. 10 |
| Published | 31 October 2025 |
| ISSN | 3006-4384 |
Abstract
This study was set to establish the relationship between financial accountability and service delivery in Kasanda district. It was guided by three objectives: To examine the effect of financial planning on service delivery in Kasanda district; to assess the effect of financial reporting on service delivery in Kasanda district; and to establish the effect of budgetary control on service delivery in Kasanda district. The study adopted a cross-sectional survey to find out the opinions, attitudes, preferences and practices related to financial accountability and service delivery. The participants were drawn from technical officers, elected representatives (councillors), and civil society who constituted a target population of 150 study units. Using simple random and purposive sampling techniques, a sample size of 108 individuals was selected. Data were collected through questionnaires and interviews, and analysed using correlation and regression statistical techniques with the aid of SPSS. Budgetary control and financial reporting significantly affect service delivery while financial planning is not significant. The study concluded that financial accountability has a significant relationship with service delivery. This study extends the relevancy of the agency theory in explaining the relationship between financial accountability and service delivery. In recommendation, local governments should promote citizen participation, especially in budgeting activities to improve service delivery. There should be a study of other factors, other than financial accountability, that affect service delivery in Local Governments in Uganda.
Keywords
Financial Accountability
Service Delivery and Organisation Performance
Cite This Article
Ssenyondo Kizito & Freeman Crispus (2025). Financial Accountability And Service Delivery On Organisation Performance In Uganda: The Case Of Kasanda District Local Government. Metropolitan Journal of Academic Multidisciplinary Research, 4(10). https://journals.miu.ac.ug/pages/article.php?article_id=82
More in This Issue
View full issue →
41
Women Empowerment And Poverty Eradication In Kyenjojo District, Uganda
Women Empowerment
Poverty Eradication and Kyenjojo District Background of the Study
42
Work-Life Balance and Employee Performance in Higher Education Institutions: A Case of Uganda Christian University, Mukono.
Work-Life Balance
Employee Performance
Higher Education
Uganda Christian University
43
Work-Life Balance, Employee Performance, Higher Education, Uganda Christian University, Workload, Logistic Regression
Leadership Styles
Transformational Leadership
Transactional Leadership
Laissez-Faire Leadership