The main purpose of this study was to examine the relationship between management skills and entrepreneurial performance of small-scale enterprises in Kyengera Town. The objectives of the study were to; assess the relationship between planning skills and entrepreneurial performance of small-scale enterprises; examine the relationship between communication skills and entrepreneurial performance of small-scale enterprises; and assess the relationship between technical skills and entrepreneurial performance of small-scale enterprises in Kyengera Town Council. The results of the study revealed a high positive and significant correlation relationship between planning skills and performance of Small-scale enterprises in (r= 0. 688, p=0.000), a high positive relationship between communication skills and performance of Small-scale enterprises (r= 0.650, p=0.000), and a weak significant relationship between technical skills and performance of Small-scale enterprises in Kyengera Town Council (r= 0.453, p= 0.000). The study recommends that; SMEs in all sectors in Uganda should enhance managerial planning skills as a tool and a concept to be used in improving organizational performance; and to ensure growth and success of small and medium enterprise, technical and planning skills must be emphasized.

The study's goals were to determine how women's level of education have impacted their economic and social situation, how much engagement with practical adult learning initiatives contributed to women's social and financially social security, and to identify techniques that can be used to improve functioning literacy programs for adults. The study was conducted in the Mazuba subcounty of the Namutumba district. The results show that 72.2% of the participants agreed that FAL programs have a significant impact on household incomes because communities with knowledgeable parents tend to have more money in their pockets, which influences their economic and social standing and ultimately motivates their kids to become educated. Only 14.8% of participants were unsure, and 13% disagreed. The study said that in order to improve their roles and instill FAL skills in students, authorities should train adequate teachers and facilitators and continually engage them in conferences and refresher training.

One of the main problems of the 21st century is the refugee crisis. In 2017, there were 25.4 million refugees and 3.4 million individuals seeking asylum worldwide, as reported by the United Nations High Commissioner for Refugees (UNHCR).The study evaluated the role of civil society organizations in managing disagreements among apparatus in Uganda, with the main goals being to identify the root causes of these disagreements, assess the role of civil society businesses in addressing them, and determine the association between these organizations and the health and well-being of the refugees. The study, which was carried out over the course of two months from the Nymanzi refugee settlement in the Adjumani area, evaluated the role played by civil society groups in the last three years in the administration of refugee violence. The use of an across sectoral survey methodology allowed participants to supply the required data. Based on the overwhelming majority of those polled, 44.2%, who were in general agreement with the declaration, followed by 30.8% who additionally backed by strongly agreeing, the findings demonstrated that organizations from civil society guarantee refugees appreciate the same liberties of Ugandan residents with the objective of expanding their conditions of living and welfare as a whole However, 7.7% strongly disagreed, while 13.5% disagreed, and 3.8% were unsure.

The study aimed at service quality and customer loyalty in mobile telecommunication networks in Mbarara municipality and it was guided by the following objectives; To establish the relationship between service quality and customer loyalty, to establish the relationship between service quality and customer satisfaction and to establish the relationship between customer satisfaction and customer loyalty. The population constituted adults aged 18 years and above despite the fact that there were children below 18 years owning mobile phones. The findings confirm a positive and significant relationship between Service quality and customer loyalty (β= .669; p<05). A normal probability plot (normal Q-Q plot) was used in this study to plot the residual against the predicted scores. The correlation coefficient was found to be less than 0.90 implying limited threat of multicollinearity in the data. The telecommunication companies should promote service quality with in management and other shareholders as this is crucial in achieving customer loyalty. This can be achieved through being reliable and responsive to customer needs.

The purpose of this study was to compare the success rate of tax training with the rather expensive tactics used by the URA, such as audit, preventative evaluations of repercussions, and fines, to increase revenue compliance amongst SMEs in Uganda. A whopping 88% of people who had access to print media for tax instruction were at least prepared to pay their taxes. Only 3% of them refused to pay their taxes. In addition, over 62% of those surveyed organizations who had gone through internet tax instruction were at least inclined to pay their tax, as opposed to just 32% of those who had not. This suggests a strong good association between electronic tax education and tax compliance. In other words, compliance with taxes is positively correlated with computerized instruction in taxes. This connection is less powerful as the one with media coverage of teaching about taxes, though. The investigator suggests, in light of his results, that government agencies, via the ministry of schooling and sports, implement tax instruction as a course in universities of greater learning with the objective to boost the general perception of the general public regarding taxes.

The following goals served as the study's guidelines as it examined the impact of corporate social obligation (csr) on the organizational growth of banks in Uganda using the example of Centenary Bank's Paidha branch: To determine the CSR efforts in which Centenary Bank is involved, to determine the advantages of CSR in advancing the growth of Centenary Bank, and to learn more about the difficulties that Centenary Bank encounters while putting social responsibility (CSR) efforts into practice. According to the results, 40% (90) of the people polled strongly agreed with this assertion, and 57% (129) agreed with it. Wanjala (2011) discovered that CSR does, in fact, improve the business's reputation. This concurs with Keinert's (2008) finding that CSR improves the appealing qualities of the company's image to consumers. There was unanimous agreement in responding to the question about Centennial Bank and connections to the community, with 67.1% (151) strongly agreeing and 31.1% (70) agreeing that CSR strengthens relationships between the Organization and the community. This study suggests that effective legislation, which requires all businesses to behave as ethical businessmen by contributing back to the community, is something that lawmakers should actively pursue.

Quality and performance of organizations has become a matter of concentration and interest for the survival of organizations. The purpose of this study was to examine the impact of total quality management on organizational performance with effect of top management commitment (TCM) on the performance of Nansana municipality, role of customer focus (CF) on the performance of Nansana municipality and influence of employee involvement on Nansana municipality Wakiso district. The literature review has exposed several characteristics of total quality management like, customer focus, customer satisfaction, top management participation, employee involvement, supplier p a r t n e r s h i p , t e a m w o r k a n d open cooperate culture. Results of the study revealed that total quality management positively impact the performance of Nansana municipality through the study’s independent variable (top management, customer focus and employee involvement) and dependent variable (profitability, service delivery and increase sales volume). The study concludes that organisations which delegate the authority to employees perform well as compared to those who don’t. Organisations who allow their employees to work in teams prove more performance level than those who have non-team individualistic structure. The study recommends Nansana municipality to involve its employee in decision making processes at all levels by delegating them with power and authority, adopt team-based structures and develop capabilities of their employees to perform well and compete with prevailing trends in its service delivery as well as focusing basically on its customers always.

It is impossible to overstate the contribution of commercial banks to the fight against impoverishment. Commercial banks provide financial services to the active harmonica who were previously disregarded by traditional banks, in an effort to help them escape poverty. The goals were to determine the degree to which small businesses in the Adjumani District were able to obtain loans from commercial lenders as a significant source of financing for the economy, to ascertain the impact of financial literacy classes on the growth of small businesses, and examine the impact of commercial banks' participation of savings on tiny business expansion. The study was conducted using a harmonica-sectional study design. According to the study's conclusions, providing loans has a 94.7%, or high, influence on small-scale business growth, improving skills has a 95.5%, or high, effect, on small-scale business expansion, and mobilizing savings has a 12.7%, or low, effect. The investigator suggested that in order to maximize the value for loans, company activities should first secure security as collateral. Additionally, small businesses should receive more training from commercial banks, and savings should be improved by offering competitive financing rates and other appropriate measures.