Reservation and hotel productivity has become a matter of concentration and interest for researchers and PR actioners from last decades to date. The purpose of this study was to examine the impact of online reservation system on the hotel productivity with research objectives such as; to determine the influence of websites on the profitability of hotels, to examine the role of hotel application systems on customer satisfaction and to establish the relationship between online reservations system and hotel profitability in Uganda. The study adopted innovation theory of profits which aims at raising profits from successful innovations introduced by the enterprises with the sample size of 49 respondents who participated in the study with questionnaires as the main tool of data collection. It has been observed that hotels in Uganda are facing tough contest and no empirical research has been conducted in Uganda within the context of online reservation system and profitability. The literature observed revealed that online systems are crucial for the continuity of the enterprises and the current study also revealed that online systems are crucial in providing information to customers, they act as archives, automate, they provide updates about vacant and occupied rooms, they act as an important archive of information, assists users in finding the desired information quickly, they provide web map and a search tool for easy information access. Spearman’s correlation co-efficient was used to determine the relationship between online reservation systems and productivity and the study considered online room bookings in relation to traditional manual and present book booking system. The results gave a strong 0.743 positive relationship. The study concluded that for any enterprise to perform financially positive, obtain customer loyalty, trust and relationship should adopt the modern technological systems. The study however recommended recommend source of the Nile hotel to prioritize hiring ICT qualified employees so as to increase and improve on its online programs and to think of connecting its online platforms to online payment systems

The study was about the intervention, management and impact of UNHCR towards empowerment of refugees in resettlements. Case study of Kyaka II Resettlement of Uganda. The study was guided by the following objectives: To assess the impact of UNHCR towards refugee welfare in Kyaka II resettlement, to find out the causes of refugee crisis in Uganda, to find out the challenges faced by Uganda and UNHCR in managing refugee’s crisis and to establish the strategies that can be adopted to harmonize refugee crisis in Uganda. This study focused on the area where refugees are living in Uganda that is Kyaka II refugee settlement in Kyegegwa District in order to find out how the organization is responding towards the refugee’s empowerment. This study made use of a case study and a cross sectional study design and this was used because the researcher wants to gather data once over a period of time in order to answer the research questions. The study also found out that, challenges faced during refugees’ crisis management and empowerment include: financial burdens, poor health facilities, inadequate funds, high level of corruption, political tensions and security alerts and lack of legal Protection. The study also discovered that, strategies which can be adopted to deal with refugee’s crisis include the following: Establishment of refugee’s crisis management ministry, aligning humanitarian aid to refugees based activities, funds mobilization through fundraising, facilitating and opening up educational opportunities, developing awareness campaigns for refugees host communities and resettlement of refugees to a better area. The study recommended that, there is need for strengthened collaborative efforts between government and UNHCR and other partners to ensure increased services availability to the refugees in order to ensure effectiveness in refugees’ crisis management. The government should allocate a big percentage to refugees’ crisis management specifically in each financial year budget and its implementation should be monitored by officials from the state and other partners. And there should be also much emphasis on programmes like voluntary participation for all stakeholders including host communities and refugees themselves

The study assessed the i m p a c t s of urbanization on water resource in Makindye division. It answered three study objectives that included: To find out characteristics of urbanization, examine the impact of urbanization on water resources and possible ways of conserving and managing the existing water resources. The study used cross-sectional research design where both qualitative and quantitative were used and a total of 102 respondents was chosen as the sample size, this was determined using solvins formula. The study considered two types of data namely, primary and secondary data, which were obtained through, questionnaires, interviews and review of relevant literature of scholarly materials. In Uganda, especially in Makindye division. Makindye division the impact of urbanization on the water resources has greatly increased in recent years due to uncontrolled and poorly managed human activities such as poor waste management, establishment of urban agriculture in wetlands and among others water resources that have been one of the environmental resources that have benefited Uganda in terms of development (urbanization) but however, this has affected their quality and the quantity hence leading to severe environment problems. The study findings were mainly presented using frequencies and percentages which were late presented inform of bar graphs, frequency distribution tables, the urbanization characteristics of the study area included settlement (residential) and commercial, Urban agriculture, trade and commerce, and among others, The dominant water resources that were outlined in the study area included; wetlands, streams, wells, aquifers and rivers. On the other hand, the impacts of urbanization on water resources included; pollution, total dry off decline in productivity and loss of biodiversity. Also the possible ways of conserving the existing water resources included proper urban planning, creating awareness, proper waste management, public education and protection laws and acts, findings indicated that there was a strong negative relationship between urbanization and water resources 111 the study area. The study has made recommendation including; increasing sensitization to the public, extending free waste storage facilities and services, advocacy of effective policies promoting greater transparency in response to public concerns and promoting proper urban planning.

The study examines the influence of business planning on the performance of small scale and medium enterprises in Uganda while considering hotel Africana. The study employed a descriptive research design with both qualitative and quantitative methods under the guidance of Folan’s theory of 2007, that business excellence can be analyzed based on the performance of each entity within the limits of the environment in which they decide to operate, linked to all objectives set by the entity whose performance is analyzed and lastly may be reduced to the relevant and recognizable features of the business entity under the sample of 48 respondents who positively responded to the study. The study findings shows that planning improves quality of production, improves relationships, and promotes branding, innovation and influence record keeping system among hotels. Any hotel entity should keep on track all the time at planning and management if it is to improve its performance. The hotel is advised to always facilitate researchers conducting their studies from the hotel to always provide them with all the required information and advice its management not to hinder this researcher opportunity to look at the hotel records because the studies are to help the hotel improve were weakness observed.

The study aimed at the influence of media on humanitarian intervention. a case of south-Sudan embassy and it was guided by the following objectives; To determine the relationship between technological advancements and humanitarian intervention, to determine the relationship between media ownership and humanitarian intervention and to determine the relationship between advertising revenue and humanitarian intervention. Open-ended questions were also incorporated for explanatory qualitative follow-ups aligning primary and secondary strands (Creswell, 2014). Semi-structured interview guides were similarly designed and pilot tested as moderating instruments for qualitative data collection from key informants allowing emergent themes to arise within structured parameters. Data was analyzed using IBM SPSS for descriptive statistics comprising frequency distributions, measures of central tendency, variability and standard errors as well as Spearman’s correlation and structural equation modeling to verify relationships. From the findings, there was a very strong positive correlation between technological advancements and humanitarian intervention. Nearly 89% variation in humanitarian intervention can be explained by technological advancements. The regression model which uses technological advancements as a predictor variable was highly significant and can explain around 79% of the variations in humanitarian intervention. Technological advancements have a significant impact on and accurately predict levels of humanitarian intervention. For every unit increase in technological advancements, humanitarian intervention increases by 0.395 units on an average. Technological advancements were a statistically significant predictor of humanitarian intervention as indicated by the t-value being greater than the critical value and the significance value being less than 0.05. Based on these results, some recommendations for strengthening this relationship include: government and private partners should allocate more funds to media organizations to support their humanitarian reporting and advocacy work; capacity building initiatives are required to enhance media's role in emergency communications; collaboration between aid groups and media needs to be expanded further so that people's needs can be better represented.

The study focused on the risks and effects climate change posed in Karamoja Sub region in North Eastern Uganda with attention on adaptation and mitigation strategies used in combating the effects and risks of climate change. Climate change policies, innovations aimed at decreasing the consequences and risks of climate change, climate risk assessment, and the effects of Uganda's climate change responses were all presented as study questions. A qualitative research design was used in the study, which included assessment of documentary sources as well as interviews. It was revealed that Uganda has implemented many policies related to climate change, according to a thorough analysis and presentation; however, a closer examination pointed that a number of policies were ineffective and did not directly address the issues of climate change. Several innovations for mitigating the consequences and hazards of climate change were also used though were insufficient. The report acknowledged that climate risk assessments were being conducted with little success and the responses had achieved some level of success in mitigating climate change's effects. Uganda government, as well as other non-governmental working groups on climate change, should step up the efforts in terms of tangible responses in the fight against global warming if the struggle against climate change is to be won.

The role of ecotourism as a means of influencing the path of local development or encouraging conservation activities was not unproblematic. Indeed, an increasing body of literature not only challenges the assumed benevolence of ecotourism but critically questions the role of ecotourism in contributing to the greater social and economic justice so often assumed under these programs. This paper sought to contribute to this growing body of critical literature through an analysis of the impact of ecotourism on the everyday lives of rural villagers adjacent to Bwindi Impenetrable National Park, Uganda, paying particular attention to the social forms of access to and control over the process through which decisions about ecotourism take place. Drawing on a year of ethnographic-based fieldwork, this paper focused on how the commodification of Bwindi as a product of wilderness, a wild and un-spoilt destination marketed to foreign visitors, promotes the external control of conservation spaces by international organizations that ultimately contribute to, rather than alleviate, poverty and dependency in local communities. Beyond providing just another case study, however, this analysis argues that the ‘new’ relations between people and parks created under ecotourism in Bwindi have in actuality created new forms of control and vulnerabilities. 80% of the respondents said they were following what they had learned. This answer raised doubt. Most of the respondents thought the investigator was a spy to nab those involved in illegal activities. The Government of Uganda should improve on the security in the major tourist areas with a view to correct Uganda’s tarnished image after the massacre of eight foreign tourists in the Bwindi by the Rwandese (Hutu) Interahamwe.