Metropolitan Journal of Academic Multidisciplinary Research

Volume 5, Issue 1 (January)

24 articles
11
Relationship Between Bulk Shipments & Economic Order Quantity (EOQ) And Performance Of Ugachick Poultry Breeders, Kampala Branch.
Nabuuma Sheillah, Zikusooka Enock
Bulk shipments Economic Order Quantity inventory management organizational performance
The study examined the relationship between bulk shipments, Economic Order Quantity (EOQ) practices, and organizational performance at Ugachick Poultry Breeders, Kampala Branch. A case study research design was employed with a sample of 85 respondents comprising management staff, procurement officers, warehouse personnel, and sales representatives. Data was collected through questionnaires and document analysis, then analyzed using correlation and regression techniques. Results indicated significant positive relationships between bulk shipment practices and organizational performance (r=0.716, p<0.01) and between EOQ implementation and performance (r=0.683, p<0.01). Organizations practicing optimal bulk shipments and EOQ strategies experienced 28% higher inventory turnover rates and 22% lower holding costs compared to baseline periods. The study concluded that strategic bulk shipment scheduling combined with rigorous EOQ calculations significantly enhanced operational efficiency, cost management, and overall organizational performance. Recommendations included adopting computerized inventory management systems, conducting quarterly EOQ reviews, establishing strategic supplier partnerships for bulk delivery coordination, and training personnel on inventory optimization techniques.
12
Relationship Between Control Environment And Financial Performance Of Private Organizations In Kagadi Town Council, Kagadi District
Muhumuza Amosi, Bakundana Martin (PhD)2
Control environment financial performance internal controls private organizations
The study investigated the relationship between control environment and financial performance of private organizations in Kagadi Town Council, Kagadi District. A correlational research design was employed, utilizing questionnaires and interviews to collect data from 113 respondents comprising Chief Financial Officers, Resident District Commissioners, Auditors, Counsellors, and Accountants. The findings revealed a significant positive relationship between control environment and financial performance (r = 0.742, p < 0.01). Specifically, integrity and ethical values (82.3% of respondents), competence of personnel (78.8%), management philosophy (74.3%), and organizational structure (71.7%) significantly influenced financial performance indicators including profitability, liquidity, and operational efficiency. Organizations with strong control environments demonstrated 34% higher return on assets and 28% better cash flow management compared to those with weak controls. However, challenges were identified including inadequate internal audit functions (67.3%), weak segregation of duties (62.8%), and insufficient risk assessment mechanisms (59.3%). The study concluded that control environment served as a foundational element determining financial outcomes in private organizations. Recommendations included strengthening internal control systems, enhancing financial literacy among management personnel, implementing comprehensive risk management frameworks, and fostering ethical organizational cultures to improve financial sustainability and competitiveness of private enterprises in Kagadi Town Council.
13
Relationship Between Customer Analysis And The Performance Of Agro-Businesses In Selected Sub- Counties Of Bushenyi District.
Mugisa Joshua
Customer analysis agro-business performance customer needs assessment Bushenyi District
The study examined the relationship between customer analysis and the performance of agro-businesses in selected sub-counties of Bushenyi District, Uganda. A cross-sectional survey design was employed with a sample of 150 agro- business owners and managers. Data were collected using structured questionnaires and analyzed using correlation and regression analysis. Results revealed a significant positive relationship between customer analysis and agro- business performance (r=0.687, p<0.01). Customer needs assessment (β=0.412, p<0.01), customer profiling (β=0.298, p<0.01), and customer feedback mechanisms (β=0.273, p<0.05) significantly predicted business performance. The study concluded that systematic customer analysis enhanced sales volume, customer retention, and profitability of agro-businesses. It was recommended that agro-business operators invest in customer relationship management systems, conduct regular market surveys, and develop customer databases to improve performance outcomes.
14
Relationship Between E-Funds Transfer And Customer Satisfaction Of Centenary Bank Entebbe Branch.
Mwambazi Joshua, Irumba Alex
E-funds transfer customer satisfaction electronic banking digital financial services Centenary
The study investigated the relationship between e-funds transfer and customer satisfaction at Centenary Bank Entebbe Branch, Uganda. The research employed a cross-sectional survey design utilizing both quantitative and qualitative methodologies to examine how electronic funds transfer services influenced customer satisfaction levels. Data were collected from 224 respondents, including individual customers, business account holders, bank staff, and management personnel at Centenary Bank Entebbe Branch. The study utilized questionnaires, interview guides, and service records analysis as primary data collection instruments. Results revealed a significant positive relationship between e-funds transfer services and customer satisfaction (r = 0.814, p < 0.001). The findings indicated that 86.2% of respondents reported high satisfaction with e-funds transfer services, while 82.6% noted that electronic transfer capabilities significantly influenced their banking decisions. The study found that e-funds transfer services reduced transaction time by 78.4%, enhanced convenience by 84.7%, and improved accessibility to banking services by 79.9% compared to traditional banking methods. Additionally, the research established that 81.3% of customers preferred e- funds transfer over counter services for routine transactions, with mobile money integration receiving the highest satisfaction rating (88.4%). However, 58.9% of respondents expressed concerns about transaction security, while 52.2% cited occasional system downtime as a limitation. The study concluded that e-funds transfer services significantly enhanced customer satisfaction at Centenary Bank Entebbe Branch through improved convenience, speed, accessibility, and cost-effectiveness. Recommendations included strengthening cybersecurity measures, improving system reliability and uptime, enhancing user education and digital literacy programs, expanding interoperability with other financial service providers, investing in technological infrastructure upgrades, and developing responsive customer support mechanisms to address e-funds transfer challenges promptly and maintain high satisfaction levels.
15
Relationship between Number of Pick up and Drop off Stops towards Academic Performance of Learners in primary schools within Nansana division, Wakiso District, Uganda.
Sekitto Muhammad Kawooya, Dr. Namulondo Veronica
School transport pick-up stops drop-off points academic performance primary education
School transportation significantly influences learners' educational experiences in urban Uganda. The number of pick- up and drop-off stops affects travel duration, fatigue levels, and ultimately academic performance. This study examined how transport stop frequency impacted learner outcomes in Nansana Division, Wakiso District. A cross- sectional survey design was employed with 341 participants including learners, parents, teachers, and school administrators from 12 primary schools in Nansana Division. Data were collected through structured questionnaires, academic records analysis, and focus group discussions. Statistical analysis included correlation tests, regression analysis, and descriptive statistics using SPSS version 26. The study revealed a significant negative correlation (r = - 0.614, p < 0.001) between the number of transport stops and academic performance. Learners who experienced 1-3 stops achieved mean scores of 78.4%, while those with 8+ stops averaged 62.3%. Extended travel time (exceeding 90 minutes) was associated with increased absenteeism (24.7%) and reduced concentration levels (68.9% reported fatigue). The number of pick-up and drop-off stops substantially affected academic performance among primary school learners in Nansana Division. Multiple stops increased travel duration, physical exhaustion, and reduced study time, consequently diminishing learner achievement. Schools and transport providers should optimize routes to minimize stops, establish maximum stop thresholds, and implement staggered scheduling systems to reduce learner travel burden.
16
Relationship Between Procurement Efficiency And Customer Acquisition By Organizations In Nansana Municipality.
Nabangi Emmanuel, Otim John William
Procurement efficiency customer acquisition supply chain management organizational
The study examined the relationship between procurement efficiency and customer acquisition by organizations in Nansana Municipality, Uganda. The research adopted a cross-sectional survey design with a sample of 120 respondents from various organizations. Data was collected using structured questionnaires and analyzed using Pearson correlation and regression analysis. Results revealed a significant positive relationship between procurement efficiency and customer acquisition (r=0.742, p<0.01). Procurement lead time, supplier reliability, and cost efficiency were identified as critical factors influencing customer acquisition outcomes. The study concluded that organizations with efficient procurement systems demonstrated superior customer acquisition rates compared to those with inefficient systems. It was recommended that organizations invest in modern procurement technologies, develop strategic supplier partnerships, and establish performance monitoring systems to enhance procurement efficiency and subsequently improve customer acquisition capabilities.
17
Relationship Between Reward Level And Employee Performance In City Tires, Kampala Capital City
Mwebaze Gilbert, Babirye Shamirah
Reward systems employee performance financial rewards non-financial rewards motivation
The study examined the relationship between reward levels and employee performance at City Tires in Kampala Capital City, Uganda. The research employed a quantitative cross-sectional design with a sample of 87 employees from various departments. Data were collected using structured questionnaires and analyzed using Pearson correlation and regression analysis. Results revealed a strong positive correlation (r = 0.742, p < 0.001) between reward levels and employee performance. Financial rewards showed the strongest association with performance (r = 0.681, p < 0.001), followed by non-financial rewards (r = 0.598, p < 0.001) and recognition programs (r = 0.524, p < 0.001). The regression model indicated that reward levels explained 55.1% of the variance in employee performance (R² = 0.551, F = 104.38, p < 0.001). The study concluded that reward systems significantly influenced employee performance at City Tires, with adequacy of rewards being a critical factor in enhancing productivity. Recommendations included implementing a comprehensive reward structure combining both financial and non-financial incentives, establishing clear performance-reward linkages, and conducting regular reward system audits to ensure competitiveness and fairness.
18
Relationship Between Tax Compliance And The Business Growth Of Small And Medium Sized Enterprises In Rubaga Division, Kampala.
Naggayi Judith, Kabanda Richard
tax compliance SMEs business growth Rubaga Division tax administration enterprise
The study investigated the relationship between tax compliance and business growth among Small and Medium Sized Enterprises (SMEs) in Rubaga Division, Kampala, Uganda. The research employed a mixed-methods approach, surveying 180 SME owners/managers and conducting in-depth interviews with 12 tax officials and business leaders. Results demonstrated a significant positive correlation (r = 0.71, p < 0.01) between tax compliance levels and business growth indicators. Statistical analysis revealed that 73% of tax-compliant SMEs experienced revenue growth compared to only 28% of non-compliant enterprises. Compliant businesses showed superior performance across multiple dimensions: 65% accessed formal credit facilities versus 19% of non-compliant firms, 58% expanded their operations compared to 23%, and 61% reported improved supplier relationships versus 31%. Regression analysis indicated that tax compliance explained 51% of the variance in business growth (R² = 0.51). The study concluded that tax compliance facilitated business growth through enhanced access to financial services, improved business credibility, better government contract opportunities, reduced operational risks, and strengthened stakeholder relationships. Recommendations included simplifying tax procedures, enhancing taxpayer education, incentivizing compliance through recognition programs, strengthening enforcement mechanisms, and establishing SME-specific tax regimes that acknowledged resource constraints while promoting formalization.
19
The Effect Of Cost Management On Profitability Of Small And Medium Enterprises (SMEs) In Butiiti Sub- County, Kyenjojo District, Uganda.
Rujumba Ezekiel
Cost management profitability small and medium enterprises cost control financial
The study investigated the effect of cost management on profitability of Small and Medium Enterprises (SMEs) in Butiiti Sub-County, Kyenjojo District, Uganda. A descriptive cross-sectional survey design was employed with a sample of 227 SME owners and managers. Data were collected using structured questionnaires and analyzed through correlation and regression techniques. Results indicated a significant positive effect of cost management on profitability (r=0.721, p<0.01). Regression analysis showed that cost management practices explained 52.0% of variance in profitability (R²=.520, F=81.467, p<.001). Cost planning (β=0.389, p<0.01), cost control (β=0.345, p<0.01), and cost reduction strategies (β=0.298, p<0.05) significantly predicted profitability. The study concluded that effective cost management was essential for enhancing SME profitability in rural Uganda. Recommendations included implementing standard costing systems, conducting regular cost audits, training SME owners in cost accounting techniques, and establishing supplier negotiation frameworks to optimize cost structures.
20
The Effect Of Transaction Processing Systems On Financial Reporting In Trinity College, Nabbingo, Wakiso District
Mukungu Nangobi Sharifa, Magala Muhammed
Transaction processing systems financial reporting automation data accuracy Trinity College
The study examined the effect of transaction processing systems on financial reporting in Trinity College, Nabbingo, Wakiso District. The research adopted a case study design employing both quantitative and qualitative approaches to investigate how transaction processing systems influenced the accuracy, timeliness, and reliability of financial reports. Data were collected from 152 respondents, including accounting staff, administrators, auditors, and management personnel at Trinity College. The study utilized questionnaires, interview guides, and document analysis as primary data collection instruments. Results revealed a significant positive relationship between transaction processing systems and financial reporting quality (r = 0.798, p < 0.001). The findings indicated that 82.9% of respondents reported improved accuracy in financial reports following the implementation of transaction processing systems, while 78.3% noted enhanced timeliness in report generation. The study found that automated transaction processing reduced error rates by 73.6% compared to manual systems, and financial report preparation time decreased from an average of 15.4 days to 3.7 days, representing a 76.0% improvement in efficiency. Additionally, the research established that 85.5% of respondents confirmed that transaction processing systems enhanced compliance with financial reporting standards and facilitated better audit trails. The study concluded that transaction processing systems significantly improved financial reporting outcomes in Trinity College through automation, real-time data processing, enhanced data integrity, and streamlined reporting processes. Recommendations included continuous system upgrades to maintain technological relevance, comprehensive staff training on system functionalities, regular system audits to ensure data security, and integration of advanced analytical tools to enhance decision-making capabilities based on financial reports generated through transaction processing systems.